Terms of Service

Last updated: January 12, 2026

1. Acceptance of Terms

By accessing or using ReviewAI ("Service"), you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of those changes.

2. Description of Service

ReviewAI is an AI-powered platform that helps businesses manage their online reputation by generating professional responses to customer reviews. The Service integrates with Google Business Profile to fetch reviews and allows users to post AI-generated replies directly.

3. User Responsibilities

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to use the Service only for lawful purposes and in accordance with these Terms.
  • You are solely responsible for reviewing and approving AI-generated content before posting.

4. Google Integration

By connecting your Google Business Profile, you authorize ReviewAI to access your business reviews, respond to reviews on your behalf, and perform related actions. You may revoke this access at any time through your Google account settings.

5. Intellectual Property

All content, features, and functionality of the Service are owned by ReviewAI and are protected by international copyright, trademark, and other intellectual property laws. AI-generated responses created for your use become your property once generated.

6. Limitation of Liability

ReviewAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated content. You agree to review all content before posting.

7. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

8. Contact Information

If you have any questions about these Terms, please contact us at support@reviewai.com.