Privacy Policy

Last updated: January 12, 2026

1. Information We Collect

We collect information you provide directly, including:

  • Account Information: Email address, name, and business details when you register.
  • Google Business Data: Business reviews, location information, and responses when you connect your Google Business Profile.
  • Usage Data: How you interact with our Service, including features used and preferences.

2. How We Use Your Information

  • To provide and maintain the ReviewAI Service.
  • To generate AI-powered responses to your customer reviews.
  • To improve and personalize your experience.
  • To communicate with you about updates, support, and promotional offers.
  • To detect, prevent, and address technical issues or fraud.

3. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties that help us operate our Service (e.g., hosting, analytics).
  • Google: To enable integration with Google Business Profile.
  • Legal Requirements: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data.
  • Portability: Request transfer of your data to another service.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

7. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children.

8. Contact Us

For privacy-related inquiries, contact us at privacy@reviewai.com.